Public transport

Tap & Go: contactless payments


Trenord S.r.l.


Our role

Creation of the ticketing system for the Malpensa Express through contactless payment with bank's credit cards.

Tap & Go was born at the end of 2016, to allow the use of a contactless credit card as a mean of payment and travel document on the Malpensa Express between the stations of Milan Cadorna, Centrale and Garibaldi and the 2 terminals of the airport.

Tap & Go is a system that, with a simple touch on entry (“tap in”, in computer language) of the contactless credit card on a gate or a totem equipped with POS (Point of Sale), allows:

  • perform the verifications
  • start the authorization for the financial transaction for ticket purchase
  • access the train
  • postpone the authorization’s registering on the central system made by us

Tap & Go, if access to the network takes place from a closed station like Milano Nord Cadorna, asks for a ‘tap out’ action on exit once they reach their destination. The system, through Android native App, allows the on-board staff to check the ‘tap in’ with the bank transaction’s relative status.

Tap & Go is evolving: it is planned to create an additional module to integrate this innovative sales channel with the accounting systems existing in the company.

On the Malpensa Express site, travelers can request a payment receipt made with the Tap & Go system.


Related projects


NordCom followed the revision of the processes underlying the new version of the famous ERP, and directed the design solution opting...

Operation Trenord Systems Integration

Since 2011 Trenord is the single operator of local rail public transport in Lombardy. Trenord is the result of the...

Control app for public transport

Creation of the Controller App and the Back Office for the management of licenses and reports.